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CSIRO Home Energy Helpdesk
The help desk provides dedicated magicplan and AccuRate Enterprise technical support to existing homes assessors. The help desk also provides troubleshooting articles and resources
CSIRO
Categories
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Households Information on the NatHERS for Existing Homes program
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Magicplan FAQ This is support helpdesk for the data Collection using MagicPlan for the NatHERS for Existing Homes Trial
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AccuRate FAQ This is support helpdesk for the data analysis process using AccuRate Enterprise for NatHERS for Existing Homes Trial
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Resources, Downloads & Instructions Links to Tech & Guidance notes, training Videos and other helpful resources
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System Status Currently known bugs within MagicPlan, AccuRate Enterprise and the NatHERS Existing Homes Certificate
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Software Developers Information on API's and integration with AccuRate Enterprise