Tool Help Drop-In Sessions

We are offering Tool Help Drop-In Sessions to provide support and answer any questions you may have about using the assessment tools. 

Current session times [local time Canberra/Melbourne/Sydney] are:

Monday - 3pm to 4pm

Tuesday - No session

Wednesday - 3pm to 4pm

Thursday - 11am to 12pm

Friday - No session

***Please NOTE - the Drop-in session on Monday June 8th has been rescheduled to the next day i.e. 3pm to 4pm on Tuesday June 9th*** 

Link to Join - Tool Help Drop-In Sessions | Meeting-Join | Microsoft Teams

They will be open-plan and informal, allowing you to drop in at any time during the hour to ask questions, troubleshoot issues, or discuss best practices with the team.

This is a great opportunity to get hands-on support as you navigate the tools and workflows.

We look forward to seeing you!

Please note: Help Desk advice is provided in good faith and for general guidance only. Final interpretation and compliance should be based on the relevant NatHERS for existing homes Technical Note or written advice from NatHERS.